Expert Jewelry Repair Services in Mesa, AZ

a jeweler doing jewelry repair

 

Nelson Estate Jewelers offers jewelry repair services along with complimentary jewelry cleaning and inspection – no appointment necessary!

During your complimentary cleaning and inspection service we inspect all stones and settings and make recommendations on immediate or future repair needs (if necessary). We clean and polish your jewelry to perfection and bring life back to your special pieces. No matter where your jewelry piece was originally purchased, we treat it with the same love and care because we want you to enjoy your treasures for many years to come!

Jewelry Services offered by Nelson Estate Jewelers

  • Watch Repair & Reconditioning
  • Antique Jewelry Repair & Restoration
  • Diamond & Gemstone Setting
  • Ring Sizing
  • Stone Inspection & Prong Replacement
  • Prong retipping
  • Shanks (including soldering, ring sizing, mounting assembly, and installation)
  • Head replacement
  • Chain soldering
  • Clasp replacement
  • Bracelet Repairs
  • Earring Repairs
  • Pearl Repair (including knotted restringing, restring without knots, drill pearl and glue pearl)
  • Platinum (basic and advanced platinum welding and ring sizing)
  • Laser Welding Technology
  • Custom Design Services & Restyling
  • Engraving
  • Finishing (including cleaning & polish, satin finish, and Rhodium plating)
Miscellaneous Jewelry Services – If you need a repair service not found on the list above, give us a call or stop in. We may be able to help!

Jewelry Repair FAQ

Can any jewelry piece be repaired? We can repair most jewelry but metals such as stainless steel, tungsten, titanium, and cobalt cannot be resized or soldered because they are not precious metals like gold, silver, platinum, or palladium.

Are there ring sizing limitations? Many rings can easily be sized about 3 sizes up or down but most rings, especially rings with stones, are not made to be sized beyond that. However, that doesn’t mean it’s impossible. We recommend that you bring your ring in for inspection so we can explore all available options.

Can you replace a battery on any watch? We can replace batteries on almost any watch on the market while you wait. Watch batteries are $5.00 and we donate the proceeds to United Food Bank. Eco Drive watches may require a new capacitor and can be repaired but must be left with us for a few days.

Do you offer a warranty on all repairs? We guarantee all repairs. Our goal is to discuss all repair needs up front so there are no surprises. If at any time you are unhappy with a repair, bring it back in and we will do everything to make things right because excellent service is our priority!

How long do repairs take? Each jewelry repair is unique. We strive to get your repairs back to you as soon as possible. A simple sizing can generally be done within a week but more advanced repairs take longer. For example, a fine watch overhaul can take up to 6 to 10 weeks! No matter what your jewelry repair needs may be we try to get your pieces back to you as quickly and efficiently as possible.

Are all jewelry repairs done on site?  Most repairs are done locally in our store by our in-house jeweler but some advanced watch repairs may need to be sent out. Your pieces are fully insured by us when in our possession and we handle them with the utmost care.

Do you offer custom designed jewelry? Yes! We offer free consultations for custom design work and team up with you to create your perfect piece. Whether you’re looking for a fully customized engagement ring, pendant, or custom earrings we have got you covered. If you have something specific in mind feel free to stop in so we can go over options and begin designing your masterpiece!

Have Jewelry Repair Questions?