Expert Jewelry Repair Services

jewelry repairNelson Estate Jewelers offers complimentary jewelry cleaning and inspection – no appointment necessary!

During this service we will inspect all stones and settings and make recommendations on immediate or future repair needs (if necessary). We will then clean and polish your jewelry to perfection and bring life back to your special pieces. No matter where your jewelry piece was originally purchased, we will treat it with the same love and care because we want you to enjoy your treasures for many years to come!

Services offered by Nelson Estate Jewelers

  • Watch Repair & Reconditioning
  • Antique Jewelry Repair & Restoration
  • Diamond & Gemstone Setting
  • Ring Sizing
  • Stone Inspection & Prong Replacement
  • Prong retipping
  • Shanks (including soldering, ring sizing, mounting assembly and installing)
  • Head replacement
  • Chain soldering
  • Clasp replacement
  • Bracelet Repairs
  • Earring Repairs
  • Pearl Repair (including knotted restringing, restring without knots, drill pearl and glue pearl)
  • Platinum (basic and advanced platinum welding and ring sizing)
  • Laser Welding Technology
  • Custom Design Services & Restyling
  • Engraving
  • Finishing (including cleaning & polish, satin finish, and Rhodium plating)
Miscellaneous Jewelry Services – If you need a repair service not found on the list above, give us a call or stop in. We may be able to help!

Jewelry Repair FAQ

Can I bring in any type of jewelry to be repaired? We can repair most jewelry. However, metals such as stainless steel, tungsten, titanium, and cobalt cannot be resized or soldered.

Are there limitations on ring sizings? Many rings can easily be sized about 3 sizes up or down. Most are not made to be sized beyond that, but that doesn’t mean it’s impossible. We recommend that you bring your ring in for inspection and we can explore all available options.

Can you replace a battery on any type of watch? We can replace batteries on almost any watch on the market while you wait, for the low price of $5.00, and the proceeds from battery changes are donated to United Food Bank. Eco Drive watches may require a new capacitor and can be repaired, but must be left with us for a few days.

Do you offer a warranty on all repairs? While we do not offer a specific warranty, we do guarantee all repairs. Our goal is to discuss all repair needs up front so there are no surprises. If at any time you are unhappy with a repair, bring it back in and we will do everything to make things right. Excellent service is our priority!

How long do repairs take to get completed? Each repair is unique. We strive to get your repairs back to you as soon as possible. A simple sizing can generally be done within a week, but more advanced repairs can take longer. For example, a fine watch overhaul can take up to 6 to 10 weeks! No matter what your repair needs may be we do try to get your pieces back to you quickly and efficiently.

Are repairs done on site? Many repairs are done in our store, and all jewelry repairs are done locally. However, some watch repairs may need to be sent out. Your pieces are fully insured by us and the utmost care is taken with your treasures while they are in our possession.

Do you offer custom designed jewelry? We offer free consultations for custom design work and will team up with you to create your perfect piece. Whether you’re looking for a fully customized engagement ring or pendant, we’ve got you covered. If you have something specific in mind feel free to stop in so we can go over options and begin sculpting your masterpiece!